Taxi Booking Systems launches booking software for small airport transfer fleets

Taxi Booking Systems has launched hosted booking and dispatch software for independent taxi, chauffeur and airport transfer operators running one to ten vehicles in the UK, the Netherlands and Switzerland. The platform is designed to replace chat-based coordination with fixed-fare booking websites, automated dispatch and passenger notifications.

Why it matters: - Small airport transfer fleets often manage jobs through phone calls, text messages and WhatsApp groups, which can leave no reliable record of pickup times, flight numbers or agreed prices. - The new system is aimed at operators that want a more structured booking process without forcing drivers to learn a separate app. - Fixed fares and written confirmations matter more as passengers compare airport transfers with ride-hailing apps and ask for price certainty.

What happened: - Taxi Booking Systems launched hosted taxi booking software for independent airport transfer, taxi and chauffeur companies with one to ten vehicles. - The service is available to operators in the United Kingdom, the Netherlands and Switzerland. - Each business gets its own booking website, dispatch dashboard and automated communication with passengers and drivers. - The platform is already live for Dutch Taxi Services at Amsterdam Schiphol and for Zurich Airport Taxi and Airport Zurich Taxi at Zurich Airport.

The details: - Before the ride, passengers visit the operator’s own website, choose a route and see a fixed fare before booking. - The booking form captures flight numbers, extras such as child seats or extra luggage, and the payment method. - Card payments run through the operator’s own Stripe account. - Passengers can also pay the driver in the car. - At dispatch, card-paid bookings are assigned to drivers automatically. - Other bookings go to drivers by email, and the first driver to accept gets the job. - Drivers do not need to download or learn a separate app. - After booking, passengers receive a confirmation and a reminder before pickup. - A receipt is sent after the trip ends. - If a passenger starts a booking but does not finish payment, the system can send an automatic follow-up email. - Each booking site runs on the operator’s own domain name. - Dutch Taxi Services uses booking pages in English and Dutch. - Zurich Airport Taxi and Airport Zurich Taxi use booking pages in English and German. - Taxi Booking Systems says new booking sites are set up within one to two business days. - The company handles hosting, backups, security updates and technical maintenance. - Pricing is a flat annual or monthly subscription, with no commission on trips and no per-driver fee. - Operators can request a free demonstration configured with their own routes and fares. - More information is available at the company’s website.

Between the lines: - The launch is built around a clear tradeoff: keep driver workflows simple while giving operators more control over pricing, records and passenger communication. - The email-based dispatch option suggests the product is trying to reduce friction for smaller fleets that may resist app-heavy systems. - The focus on airport transfers in Europe points to a market where written pricing and flight-linked booking details can reduce disputes.

What's next: - Taxi Booking Systems is positioning the platform as an easy switch for operators still using chat groups and paper records. - New customers can test the system with a demo using their own routes and fares before signing up. - The company’s next growth test will be whether small fleets adopt the subscription model instead of continuing with manual coordination.

The bottom line: - Taxi Booking Systems is betting small airport transfer fleets will pay for a simple, branded booking system that replaces informal dispatch without changing how drivers work day to day.